In cPanel you have a feature called AutoSSL that installs free domain-validated (DV) SSL certificates on your domain(s). From time to time issues might stem for different reasons. This article covers the most common errors and solutions to fix them.
Prerequisites
Access to cPanel
The domain must point to Funio
Completion of the task: 10 minutes
Expertise: intermediate
How to do it?
Log in to cPanel and go to Security and click on SSL/TLS Status.
click on Run AutoSSL.
If everything is configured correctly the certificate will be installed.
If you have an error message, below we cover the different errors and solution to fix them.
Common errors and fixes
Local HTTP DCV error (domain.com): The system queried for a temporary file at “...”, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist.
If you have just added the domain/subdomain to your cPanel you could have this error. You might need to wait for the DNS propagation and then try again. Make sure the domain was correctly configured.
DNS DCV: No local authority: “cpanel.domain.com”; HTTP DCV: The content “…” of the DCV (Domain Control Validation) file, as accessed at “…” and redirected from “…”, did not match the expected value.
There is a redirect configured for your domain/subdomain and it is not pointing to our server. Look at the Redirects in cPanel or look for a redirection within your .htaccess file that is forwarding the domain/subdomain to the wrong address and remove it.
Local DNS DCV error (domain.com): The DNS query to “...” for the DCV challenge returned no “TXT” record that matches the value “...”.
Make sure your domain is pointing to our Name Servers (ns1.panelbox.net and ns2.panelbox.net) and/or that your domain points to the correct IP address in the DNS zone (A record / AAAA record).
Conclusion
As you can see, you need to make sure your domain is well configured within cPanel and pointing to the correct IP address assigned to your account. Verify that you do not have a redirect or a rewrite rule in your .htaccess that could prevent AutoSSL from accessing the temporary txt file to complete the validation.