Forwarding messages

You can send a copy of your emails to an email address, to a program, to another domain, or delete them.

Prerequisites

  • Access to cPanel

Task completion: 5 minutes (max)

Expertise: intermediate

How to do it?

To redirect an email from an email address A to an email address B, the email address A must not exist. If the email address A exists, both addresses A and B will receive the message. This may increase the number of inodes (250,000 max) in your cPanel account.

So, if you want to forward all incoming emails from one account to another but don't want to receive emails on the first account, create a redirect from an address that does not have an email account. If the account already exists, delete it.

Domain redirects send copies of all inbound emails from one domain to another domain (Alias), for example sales@domain.ca to sales@domain.com. The sales@domain.ca email address should not exist.

Use the option that suits your needs.

Add a Forwarder

  1. Log in to cPanel

  2. Select “Forwarders”, under the Email group

  3. Click on the “Add Forwarder” button

  4. Enter the account name, “Address to Forward” and select the domain, “Domain”
    (For contact@domain.tld you would enter contact and select domain.tld)

  5. Enter the Destination: (View Options)

  6. Click on the “Add Forwarder” button

Options

  1. Forward to Email Address: Enter the email address to which you want to redirect emails, for example: assistant@domain.tld

  2. Discard and send an error to the sender: Discard and send a failure message, example: “No such person at this address.”

  3. Forward to a system account: Send the message to the cPanel user's mailbox (Advanced)

  4. Pipe to a Program: Send the message to a script which will analyze the content. (Advanced)

  5. Discard (Not Recommended)

Add a Domain Forwarder

To forward all emails from one domain to another domain. You must make sure that there are no email addresses or auto responder configured for the first domain.

  1. Log in to cPanel

  2. Select “Forwarders”, under the Email group

  3. Click on the “Add Domain Forwarder” button

  4. Select the domain name you want to forward

  5. Enter the destination domain name

  6. Click on the “Add Domain Forwarder” button

Shortcuts

cPanel > Email >> Forwarders

References

cPanel

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